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FAQ

Straight answers.

Can't find yours? Email hello@unlyx.com.

14-day free trial Dhru-compatible API Your own domain
Trial Domain Payments API

Questions, answered.

Still unsure? Talk to us.

Is there a free trial?

Yes. Every public plan starts with a 14-day trial.

Can I use my own domain?

Yes. Your storefront runs on your own domain; you point it at us during setup.

Who holds my customers' money?

You do. Crypto payments go straight to your own wallet addresses; Unlyx matches them on-chain and credits the customer's wallet.

Which suppliers can I connect?

Any supplier that speaks the Dhru Fusion API, plus other Unlyx stores through the Marketplace.

Will my resellers' panels work?

The Reseller API uses the Dhru Fusion protocol, so most panels connect by changing the URL and key.

Can I move from Dhru Fusion?

Yes. Customers, services and orders can be imported, and we help scan your existing database. See Switch from Dhru.

What is the difference between plans?

Mostly limits — staff, customers, suppliers, orders, emails and storage. API access, bulk orders, remote services and white-label start from Pro. See Pricing for the full table.

Is my data backed up?

Every night, encrypted and stored off-server, with weekly restore tests.

Can my staff have different access?

Yes. There are eight roles, and two-factor sign-in for everyone.

Can I cancel?

Any time, from your account or by emailing billing@unlyx.com.